Privacy policy

For you, the client: your account details, payments and top-ups, the instructions and documents you give your agent, and usage records for every reply.

For your customers: the messages they send your agent, its replies, and the channel identifier (a website session, or a phone number on WhatsApp). We act as your processor for this data.

To generate replies, show you usage and conversations in your portal, bill your balance accurately, prevent abuse and keep the service running. We don't sell data, use it for advertising, or use your conversations to train models.

The AI model providers that generate replies (through OpenRouter, set to providers that don't retain or train on data where available), Meta for WhatsApp, Instagram and Facebook messages, our hosting and storage providers, and Skynet Solutionz for sales and support of your account.

You choose how long conversations are kept: 30, 90 or 365 days. You can mask customer phone numbers, export your data, and ask us to delete your account and all its data at any time. Billing records are kept as long as the law requires.

This website doesn't use advertising or analytics cookies. If you send us the sign-up form, we receive what you enter and use it only to contact you.

Questions or deletion requests: [email protected]. We reply within 30 days.